Your 2021 annual statement is now available online through the My Documents area of your myCSSPEN profile. If you are receiving retirement income from the CSS Pension Plan, you can also access your 2021 T4A slip online through myCSSPEN.

You can securely view, print or save your account statements at your convenience. Follow the steps below to access your documents online and ensure your account information is up to date.

Step 1 – Log in or register for myCSSPEN.

1. Visit members.csspen.com

2. Select the “Register” button (skip to number 5 if you are already registered for myCSSPEN)

3. Enter your Member ID (available in the top right corner of your annual statement), birthdate and last 3 digits of your SIN to begin the registration process

4. Follow the steps to complete your registration

5. Log in to myCSSPEN

Step 2 – Set your delivery preference for your account statements. 

Once you have logged in to myCSSPEN, you will be prompted to provide your consent to receive your account statements electronically. You can choose to switch to electronic document delivery or review your communications preferences. 

You can update your document delivery preference at any time by selecting Account Menu > Communication Preferences.

Annual statement and T4A documents will be available in the My Documents area of your profile.

​Step 3 – Review your contact information and ensure it is up to date. 

Please ensure we have your correct email address and mailing address so you can receive account notifications and statements without any delays.

If you need to update your contact information, select the “Update Contact Information” link in the My Profile area to make changes.